ATS CV Facts, Myths and Keywords: What Applicant Tracking Systems Really Do
By Dai Jones, Eich Dyn Career Services Ltd · Published

The short answer
An applicant tracking system (ATS) is primarily software employers use to collect, store, search and manage applications. Some configurations rank or filter candidates, but practices vary widely and a human usually makes shortlisting decisions. Use a clean format and the employer's real terminology inside genuine achievements — and treat any universal 'ATS score' claim with scepticism.
What an ATS is
An applicant tracking system is software that helps employers manage recruitment: receiving applications, storing them, letting recruiters search and filter, moving candidates through stages and handling communications. Many larger employers use one; smaller employers may not.
Capabilities vary by product and by how each employer configures it. That variability is the most important fact about ATS — and the reason most confident generalisations about them are unreliable.
Common myths
Myth: "75% of CVs are rejected by ATS before a human sees them"
Figures like this circulate widely but are rarely traceable to robust, current research. We do not repeat them. In many processes, recruiters search or review applications themselves; automated rejection usually depends on employer-set criteria such as knock-out questions (for example, right to work or a required qualification).
Myth: "Your CV needs an ATS score of 80% or more"
Online "ATS checkers" produce scores based on their own methods, typically keyword overlap with a job description. They do not represent the scoring of any particular employer's system. A score can be a rough prompt to check terminology, but it is not evidence that a CV will succeed, and chasing a number can make a CV worse for human readers.
Myth: "Hide keywords in white text"
Hidden text can surface when a CV is parsed or viewed as plain text, and a human reviewer who notices it is likely to reject the application. Do not do it.
Myth: "PDFs cannot be read by ATS"
Many modern systems handle text-based PDFs. Scanned image PDFs are a problem because they contain no machine-readable text. Follow the employer's stated format if they specify one.
Facts worth acting on
- Parsing can be imperfect. Complex layouts — multi-column designs, tables, text boxes, headers and footers, icons — may not be extracted cleanly by every system.
- Recruiters search. Using the specific terms a role requires (for example "IEC 61508", "DFMEA", "Python", "CEng") makes you findable.
- Knock-out questions matter. Answer screening questions accurately; they are often where automatic filtering actually happens.
- Humans decide. UK regulators expect safeguards on automated decision-making. The ICO's guidance on automated decision-making and profiling explains individuals' rights, and DSIT's responsible AI in recruitment guide sets out good practice for employers.
A sensible ATS-friendly format
- Single column, standard section headings.
- Common fonts, no essential information in images or headers/footers.
- Dates in a consistent format.
- Job titles and employers clearly stated.
- Saved as a text-based PDF or Word, as requested.
Using keywords well
Take terms from the advert that genuinely describe your experience, and use them inside achievements, not only in a skills list. "Led DFMEA for a braking sub-system, closing high-severity actions before design freeze" serves both a search and a human reader. Our guide on tailoring your CV shows the full process.
The bottom line
Write for the human who will make the decision, and make sure nothing in your formatting prevents software from reading what you wrote. If you are still not getting interviews, the cause is often elsewhere — see why your CV isn't getting interviews. For an expert check of format and evidence, request Eich Dyn's free CV appraisal via the contact page, or build a structured, evidence-led CV with Career OS™ CV Studio.
Frequently asked questions
Do all employers use an ATS?
No. Many larger organisations and recruitment agencies do, but practices vary and some smaller employers manage applications manually or by email.
Are online ATS score checkers accurate?
They measure their own criteria, usually keyword overlap with a job description. They do not reproduce any specific employer's system, so treat the score as a rough prompt rather than a prediction.
Should I use a two-column CV design?
A single-column layout is the safer choice, because some systems may not extract multi-column content in the right order. If you use design elements, keep all essential text in the main body.
Is it better to submit Word or PDF?
Follow the employer's instructions. If none are given, a text-based PDF is usually fine; avoid scanned images of your CV.
Can an ATS reject me automatically?
Some processes include automatic filtering, often through screening questions set by the employer. UK data protection law gives individuals rights concerning solely automated decisions with significant effects.
Sources and further reading
- ICO — Rights related to automated decision-making including profiling
- UK Government (DSIT) — Responsible AI in Recruitment guide
- National Careers Service — CV sections
Examples on this page are illustrative and are not client results. Practice observations reflect Eich Dyn's experience, not statistical research.
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